Privacy Policy
AAHNAA is committed to protecting and safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you visit or make a purchase from our website.
By using our website, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
1. Information We Collect
To ensure accurate order processing and customer service, we collect the following basic information:
Contact & Shipping Details: Your full name, shipping and billing address, email address, and mobile phone number.
Order History: Details of items purchased, transaction history, and communication preferences.
Technical & Usage Data: IP address, browser type, device information, and browsing patterns on our site, collected via standard cookies to improve user experience.
2. Payment Information Security
We prioritize your financial safety. AAHNAA does not collect, store, or process your credit/debit card numbers, CVV, net banking credentials, or UPI PINs. All payments are handled securely through encrypted, RBI-authorized payment gateways (such as Razorpay). Your payment data is protected under international PCI-DSS security compliance standards.
3. How We Use Your Information
We use your information strictly for lawful business purposes, including:
Processing, fulfilling, and delivering your orders.
Communicating order updates, tracking information, and customer support queries via SMS, Email, or WhatsApp.
Preventing fraudulent transactions and maintaining site security.
Sending optional promotional updates or wellness newsletters (only if opted in; you can unsubscribe at any time).
4. Data Sharing & Third Parties
We respect your personal space and uphold strict privacy principles:
We do not sell, rent, or lease your personal information to any third parties for marketing purposes.
Your information is shared only with trusted operational service partners strictly necessary to serve you, such as logistics/courier partners (e.g., Shiprocket) for product delivery and authorized payment gateways for processing orders
5. Cookies & Tracking Technologies
Our website uses standard cookies to remember your cart items, analyze traffic flow, and ensure seamless navigation. You can adjust your browser settings to decline cookies; however, some interactive features of our store may be limited.
6. Protection of Minors
Our website is designed for adults. We do not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.
7. Policy Updates & Grievance Contact
We reserve the right to modify this Privacy Policy as necessary to comply with changing legal standards. Continued use of our site implies acceptance of the updated terms.
For any questions, data corrections, or grievances regarding your privacy, please contact:
Brand: AAHNAA
Email: aahnaaorganics@gmail.com
Operating Address: Salem, Tamil Nadu, India.
